Contacts
J-1 Visa Questions
Visa Status Questions
You need to contact the U.S. Department of Homeland Security's Citizenship and Immigration Services (USCIS). Their Customer Service public number is: (800) 375-5283.
SEVIS Registration Questions
You should contact your J-1 program sponsor. Your sponsor is responsible for assisting and advising you on all matters regarding your J-1 exchange visitor program.
Social Security Card Questions
You should contact the Social Security Administration.
Secondary School Student and Summer Work Travel Helpline
1-866-283-9090 (24 hours a day, 7 days a week)
The Department of State activated the helpline to ensure the health and safety of its exchange participants. Students have a right to be treated fairly and to report abuse without retaliation or threat of program cancellation.
Report Abuse or Exploitation
If you are mistreated or your rights are violated, call these toll-free numbers:
- Secondary School Student and Summer Work Travel Helpline: 1-866-283-9090
- National Human Trafficking Resource Center: 1-888-373-7888
- Trafficking in Persons and Worker Exploitation Task Force: 1-888-428-7581
Academic and Government Programs Division
EMAIL: Agexchanges@state.gov
Private Sector Programs Division
Mailing Address:
U.S. Department of State
Office of Designation
Private Sector Programs Division
ECA/EC/D/PS - SA-44, Room 668
301 4th Street, SW
Washington, DC 20547
Street Address (couriers):
U.S. Department of State
Office of Designation
Private Sector Programs Division
ECA/EC/D/PS - SA-5, Floor 5
2200 C Street, NW
Washington, DC 20037
TELEPHONE: (844) 300-1824
FAX: (202) 203-7779
EMAIL:
Alien Physician | Au Pair | Camp Counselor | Intern | Secondary Student | Summer Work Travel
Teacher | Trainee
Compliance Unit
Mailing Address:
U.S. Department of State
Office of Exchange Coordination and Compliance
ECA/EC/ECC, SA-44
ROOM 664
WASHINGTON DC 20547-4406
Street Address (couriers):
U.S. Department of State
Office of Exchange Coordination and Compliance
ECA/EC/ECC, SA-44
ROOM 664
WASHINGTON DC 20547-4406
FAX number: (202) 632-2900
Email: jvisas@state.gov
Press & Media Inquiries
TEL number: (202) 632-6445
Email: eca-press@state.gov
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