Contacts
J-1 Visa Questions
Visa Status Questions
You need to contact the U.S. Department of Homeland Security's Citizenship and Immigration Services (USCIS). Their Customer Service public number is: (800) 375-5283.
SEVIS Registration Questions
You should contact your J-1 program sponsor. Your sponsor is responsible for assisting and advising you on all matters regarding your J-1 exchange visitor program.
Social Security Card Questions
You should contact the Social Security Administration.
J-1 Visa Emergency Hotline:
1-866-283-9090 (24 hours a day, 7 days a week)
The Department of State activated the helpline to ensure the health and safety of its exchange participants. Students have a right to be treated fairly and to report abuse without retaliation or threat of program cancellation.
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Report Abuse, Exploitation or Other Issues
If you are mistreated or your rights are violated, call these toll-free numbers:
- J-1 Visa Emergency Hotline: 1-866-283-9090
- National Human Trafficking Resource Center: 1-888-373-7888
- Trafficking in Persons and Worker Exploitation Task Force: 1-888-428-7581
The Office of Designation
Press & Media Inquiries
TEL number: (202) 632-6445
Email: eca-press@state.gov
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