Au Pair Program Resource Page

Through the Au Pair Program, exchange visitors and host families take part in a mutually rewarding, intercultural opportunity. Exchange visitors can continue their education while experiencing everyday life with an American family, and host families receive reliable and responsible childcare from individuals who become part of the family. The Office of Private Sector Exchange offers the information below to assist sponsors of the Au Pair Program and Au Pair exchange visitors.

 

Resources for Sponsors:

The Office of Private Sector Exchange Administration monitors and enforces full compliance with Department regulations and policies with a focus on exchange visitors’ health, safety, and well-being; and responds to complaints and incidents.

Incident Reporting:

Sponsors are required to report any serious incident that has or could have the effect of endangering the health, safety, or welfare of an exchange visitor. An incident report is required in all situations, but a quick e‐mail regarding an evolving situation, to be followed later by an incident report, is acceptable.

* Au Pair Program Reporting Rubric (PDF)

* Incident Report Form (PDF)

* OPA Incident Reporting Video

* Electronic Code of Federal Regulations

Contact: AuPairProgram@state.gov

Resources for Exchange Visitors:

Who Are We?: The Office of Private Sector Exchange Administration (OPA) was created in 2013 to monitor and enforce full compliance with Department regulations and policies with a focus on exchange visitors’ health, safety, and well-being.

Emergency Contact Information: The State Department maintains a 24/7 hotline to ensure the health and safety of its exchange participants, including au pairs. All participants have a right to be treated fairly and to report abuse without retaliation or threat of program cancellation. In the event of an emergency, au pairs should contact their sponsors. In case additional assistance is required, participants can contact the State Department at any time via the hotline 1-866-283-9090 or send an email to jvisas@state.gov.

How OPA Processes Exchange Visitor Complaints: Click Here

Accredited U.S. Post-Secondary Institutions: U.S. Department of Education

Know Your Rights: Wilberforce Pamphlet (PDF)

Tax Information: Internal Revenue Service

Mental Health Information: National Institute of Mental Health

Victims of Crime Information: Toll Free and Online Hotlines