Contacts

J-1 Visa Questions

Visa Status Questions

You need to contact the U.S. Department of Homeland Security's Citizenship and Immigration Services (USCIS). Their Customer Service public number is: (800) 375-5283.  

SEVIS Registration Questions

You should contact your J-1 program sponsor. Your sponsor is responsible for assisting and advising you on all matters regarding your J-1 exchange visitor program.  

Social Security Card Questions

You should contact the Social Security Administration.  

Secondary School Student and Summer Work Travel Helpline

1-866-283-9090 (24 hours a day, 7 days a week) The Department of State activated the helpline to ensure the health and safety of its exchange participants. Students have a right to be treated fairly and to report abuse without retaliation or threat of program cancellation.  

Report Abuse or Exploitation

If you are mistreated or your rights are violated, call these toll-free numbers:
  • Secondary School Student and Summer Work Travel Helpline: 1-866-283-9090
  • National Human Trafficking Resource Center: 1-888-373-7888
  • Trafficking in Persons and Worker Exploitation Task Force: 1-888-428-7581
If you are in immediate physical danger, call 911. Know your rights: Report Abuse or Exploitation (PDF)  

Academic and Government Programs Division

Mailing Address: U.S. Department of State Office of Designation Academic and Government Programs Division ECA/EC/AG – SA-5, Floor C2 2200 C Street, NW Washington, DC 20522-0582 Street Address (couriers): U.S. Department of State Office of Designation Academic and Government Programs Division ECA/EC/AG – SA-5, Floor C2 2200 C Street, NW Washington, DC 20037 FAX number: (202) 632-2701  

Private Sector Programs Division

Mailing Address: U.S. Department of State Office of Designation Private Sector Programs Division ECA/EC/PS - SA-5, Floor 5 2200 C Street, NW Washington, DC 20522-0505 Street Address (couriers): U.S. Department of State Office of Designation Private Sector Programs Division ECA/EC/PS - SA-5, Floor 5 2200 C Street, NW Washington, DC 20037 FAX number: (202) 632-2701  

Compliance Unit

Mailing Address: U.S. Department of State Office of Exchange Coordination and Compliance ECA/EC/ECC - SA-5, Floor C2 2200 C Street, NW Washington, DC 20522-0505 Street Address (couriers): U.S. Department of State Office of Exchange Coordination and Compliance ECA/EC/ECC - SA-5, Floor C2 2200 C Street, NW Washington, DC 20037 FAX number: (202) 632-2900 Email: jvisas@state.gov  

Press & Media Inquiries

TEL number: (202) 632-6445 Email: eca-press@state.gov  

Website Problems

To report problems with the website, contact ecawebsitesmail@state.gov